Beta Testers Hub (BTH) is an open platform developed by DevriX whose main goal is to connect startups with more than 1200 beta testers. It is a completely free service conceived, published, and supported by DevriX as a contribution to the inspiring startup community. *
Startups submitted to the BTH platform will be featured in the newsletter of subscribed beta testers. In March, we decided to start sharing some of these projects on the Latest Mailing Database DevriX blog as well. In the April edition, there are eight more startups. Feel free to test, share and provide valuable feedback.
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Bad Customer Service
What could be more frustrating than not being able to contact a customer service representative when you need to fix a problem? Your business may depend on the ability to quickly resolve failures, bugs or problems. If your web hosting experience is intimidating, there can be a lot of difficulty. If something goes wrong, you need to be able to contact a customer service representative right away.
Before choosing a hosting provider, you should at least check that the customer support team is ready to get the job done! Before choosing to hire someone, you need to make sure that each of your pain points will be addressed.
To evaluate the quality of customer service of a hosting provider, you need to analyze the following:
Response time : How long does it take your current hosting provider to respond to your request? Fast response time is something you shouldn't even negotiate. When you hit a snag on your WordPress site, time is of the essence and there is no reason not to respond to your calls.
Resolution time : If the hosting team is an expert, resolution time should not exceed a few minutes. Every second counts, and if your website doesn't load properly, customers may leave. So, if you are currently stuck with a hosting company that takes too much time to respond to your inquiries, you should cut your losses by migrating to a new company.
Proficiency : If you have a quick response to a query, but it's vague and doesn't give you a practical solution, the response isn't helpful at all! Make sure you work with trained staff to answer and resolve each of your hosting needs.
A quality host will support you with everything from ticketing systems to live chat, email, and even phone and video calls - 24/7/365! Having multiple support options at any given time means that critical issues can be resolved quickly with additional precautions.
3. Slow loading time
Obviously, website load time is critical to a company's success. Whether you're producing content or selling products on your website, a fast data transfer can make the difference between winning a new customer or losing it to a competitor. In fact, just one second of delay can cost a company like Amazon up to $1.6 billion a year!
WSID.com is a Q&A social networking platform that aids decision-making through real-time polls and allows users to ask, "What should I do?" Its purpose is to support individuals and help them solve problems through the use of social networking sites.